lP
louise P
1 reviews | Active since Oct 2015
16 Oct 2015, 16:32
Telkom not responding
My reference number is: SM152354<br> Its now nearly two weeks, to be exact on sunday it will be two weeks. Telkom has made no effort to get technicians to look at my problem. They send me an form to complete asking me all types of technical questions. But still no response from them. They never see any queries through. Not even when I go to Telkom they contacted me or look at my problem.<br> Thank you <br> Louise
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Telkom's replyOfficial
16 Oct 2015, 18:04Hello Prinslool,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152354 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152354 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply16 Oct 2015, 18:04
Official
Hello Prinslool,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152354 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152354 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,