Telkom not resolving paid up accounts!!!!!!

<p>I have cancelled my Telkom account in November 2015. Thereafter they billed me up to end of April 2016. They the handed me over to a debt collections company who contacted me which I sent all the documentation to and still nothing was resolved. Then I resorted to Hello Peter where I finally got some feedback regarding this billing issue, we came to an agreement on paying off the penalty fees over two months (for cancelling my account early). I have paid the account and penalty fees in full in the begining of February 2017. They have handed me over once again and this time to a new debt company called MBDS. I have sent them all the relevant documentation as proof that I have paid my account in full. This morning I got another call from MBDS from a diferent person with the same story I have been handed over by Telkom, when I told the lady that my account has been paid up she told me that I owe Telkom more than R1000 for interest. Where do they get to that as I had a paying arrangement with Telkom (Rafeeqah was the person at Telkom whom I arranged it with. I would like to resolve this matter today still, if not I am more than willing to take legal action against Telkom and I will not hestate to take this matter to either Carte Blanche or The Newspaper. Can someone please do their job which they get paid for. </p>