1 reviews | Active since Nov 2016

30 Nov 2016, 10:48

Telkom not resolving cancellations done many months ago

<p>I have cancelled my Telkom ADSL contract on the 26th of November 2015, for the reason that the 10mb line was not even close to 3mbps and I was alos relocating. I have paid up what I have owed on the account. Since mid 2016 I have been getting phone calls from a company called debt in, the lady there is Njabulo Ntuli regarding outsanding Telkom bills for 2016 January up to May (the line was out of order start of dec 2015). I have sent the debt company my cancellation letter which was sent to Telkom via email to their cancelations department in November 2015. I have since been listed for bad debt and that has given me a poor credit rating. Debt in also calls me on a weekly basis and I keep on sending them the relevant documents as to the cancellation I have made. This issue is going to far and if this matter is not resolved by the end of this week I will make sure that the newspapers and Carte Blanche get this information and taking this matter further.</p>

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Replies (1)
's update05 Dec 2016, 13:54
Reviewer Update

Good day,

I have not recieved any feedback regarding my query and the debt company is not getting any response from Telkom either.