SS
Scott S

1 reviews | Active since Jul 2015

15 Mar 2016, 11:45

Telkom not releasing my ADSL line

Hi,<br> <br> I have been trying for the last 6 days to get Telkom to release my ADSL line so that it can be managed by another ISP (Axxess).<br> <br> I have sent multiple emails to [Email Removed] with the promise that I will get a response within 48-72 hours, with no response. '<br> <br> Please contact me ASAP as I am getting billed for a service that I am not using, and am unable to remove myself from this service because no one is getting back to me???<br> <br> Unacceptable.<br> <br> Scott.

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Replies (1)
Telkom
Telkom's reply15 Mar 2016, 16:01
Official
Hello scotty1579,

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Wesley
Telkom Social Media Team