Telkom not refunding money for non existing services

<p>I have been charged from March to July for a telephone line that only started working in August. I reported this matter on hello peter before and recieved a phone call from Marie who works for Telkom at 7 PM to tell me I will be refunded the money to which I am still waiting for ! How can I carry on doing business with people that dont know what they are doing. I again went into a Telkom store to buy a apple tv after 2 weeks thinking they will now know how to invoice the apple tv and guess what - THEY STILL DONT KNOW HOW TO INVOICE THE APPLE TV. What is this country coming to... </p>