Telkom not reconnecting my service

Item: Telkom
Rating: 1
Author: Symphony M

My telkom account has been suspended because of unpaid debt order two weeks ago telkom collection did debit an amount of 2500 I then called the call center to find when service will be reconnect and was advised to pay R700.56c I did this paid 720. Now they tell me that collection has not allocated the money and telkom send me sms with all different amounts to pay . It's been 2 weeks now, is telkom collection intending to ***** this money.

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Symphony M's updateReviewer Update

12 Sept 2018, 18:24

I'm am still waiting on a response ,I have called the call center 6 time's now everyone, just keeps asking collection to allocate payment but nothing is happening how long will this take?

Symphony M's update12 Sept 2018, 18:24

Reviewer Update

I'm am still waiting on a response ,I have called the call center 6 time's now everyone, just keeps asking collection to allocate payment but nothing is happening how long will this take?