Telkom not providing service

<p>It seems that Telkom has an *********** system when it comes to cancelling an ending contract.</p> <p>I have canelled my ending contract 1 month prior instore. After phoning them to confirm cancellation they told me to cancel it via e-mail, so i send them a completed Services Cancellation form. They emailed me acknowledgement of receipt and said a consultant will contact me wihin 21 days, WHICH NEVER HAPPENED.</p> <p>I've decided to contact them again because my contract eding date passed and i never heard anything to confirm that my contract was cancelled. </p> <p>This morning 19-04-2017 i phoned Telkom, the consultant told me the contract was cancelled but i still have to cancel the 4 sim cards that came with the mobile device. so they transfered me to the mobile department, they told me the contract was not cancelled. Apparently the contract was never cacelled. ***!!!!!</p> <p>It seems Telkom has an *********** system.</p> <p>I have received a case no for the cacellation, still have to wait another 7-14 working days before they contact me regarding this issue, And after that surely i'll be expecting a bill for the services i didn't use, waiting for the contract to be cancelled.......</p> <p>It sucks being a Telkom client!</p>