Telkom not providing routers

This is the third time I'm complaining about this here, for what it's worth (SM157513). Telkom obviously don't care about fulfilling their commitments. I signed up for a SmartBroadband Wireless 50GB on the 3rd of October. They told me the LTE router would come in about a week but I'm still waiting. Dozens of emails and several visits to the physical stores just left me with empty promises at best and stonewall silence at worst. Spoken to a friend who app**** for the same contract and he has the same problem, yet Telkom still advertise that they can supply the router after more than a month without stock. If they don't sort this out in the next day or two I'm going to the advertising complaints commission first, will see where to go from there.