TELKOM NOT PROVIDING ANY SERVICE

I requested my telkom landline to be moved at the end of August 2015, I then later (on the 11th of September) received a sms stating telkom will send a technician on the 29th of September to my premises to setup my landline. I took the day off from work to wait for the telkom technician, and no one arrived. From the 29th of September I tried getting hold of Telkom via the call centre, no answer. Sometimes I had to hold for 2 hours and no answer. Finally when I got hold of them days later, they told me no one action-ed my request since the 11th of September. They also told me they will escalate my request and I will receive feedback within 24 hours. That within \24 hours"is now almost a month later.<br> <br> I am now at my new premises without any telephone line or internet due to telkom's lack of service and customer care."""