Telkom not process LTE cancellation request

<p>I have been trying to cancellation a Telkom LTE month-to-month account since the 11th of April.</p> <p> </p> <p>I initially followed the procedure as document on Telkom's website, which is completing a cancellation form and emailing it to ********** I received no response.</p> <p> </p> <p>On 2nd of May I followed up and included the ********** email as well. Eldridge Deerling responded and escalated my query to the cancellations department. I received no response.</p> <p> </p> <p>On 25th of May I sent an email again to ********** as well as ********** following up on the cancellation. Michelle Adams responded and said that no cancellation request was on the system and asked if I can send the cancellation forms again. I rep**** with the cancellations forms again and Samantha Abrahams responded that my cancellation ahs been escalated. I received no response.</p> <p> </p> <p>On 29th of May I followed up again to enquire about the progress. Samantha Abrahams (who has escalated my query previously) then responded and asked me to send the cancellations documents again. I responded that they should have all that information because I sent it previously. Nobody responded to me again on the follow up.</p> <p> </p> <p>I am currently going around in circles trying to get this cancelled. Nobody at Telkom seems to care about getting this done. I have submitted the same information multiple times without action. I will never sign up with Telkom for anything again.</p>