telKom not playing ball

It's been 7 months that our company FIBREWIZE PTY Ltd has not had telephone services after a storm destroyed<br> the lines no matter how many times we called them they always exescalating b.s. and nothimnothing <br> hAppend yet we are still being chargued for a service we don't have<br> If telkom does not credit us for 5 months and reconnect our telephone and ads lines we will cinsider legal<br> action for the loss of business and income