KL
Kris L
1 reviews | Active since Sept 2014
14 Feb 2015, 12:16
Telkom not picking up!!
I have been on hold for 45mins!! I have been calling for 3 days now! Does anyone work at Telkom. In the past is was a 3 minute wait but now 45min. And this report your fault on SMS takes 4 days. I don't have 4 days.. I have a business to run!!<br> But you will cut me off if I'm a day late. UNACCEPTABLE.
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Telkom's replyOfficial
14 Feb 2015, 15:54Hello krislaidlaw,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89100.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89100.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Feb 2015, 15:54
Official
Hello krislaidlaw,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89100.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89100.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Best regards,