Telkom not owning up to Broadband issues

Item: Telkom
Rating: 2
Author: JaysonHill H

D Tech telling me i am now to far from the exchange to reach a 10meg line speed, this after i have had no issues in achieving this for the past 3 years and the same location. Now i am only able to receive half this speed. I have not moved, the exchange has not moved so how is this possible?

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Replies (1)

Telkom's replyOfficial

06 Aug 2015, 11:23

Hello JaysonHill,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM132159.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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Telkom's reply06 Aug 2015, 11:23

Official