Telkom not meeting service expectations

After getting a 4mb line installed by Telkom, I have been having problems for over two months basically with a call to Telkom daily. I got the line for gaming and but latency is over 150ms on a good day and packet loss reached over 60% most other times. I have had technician after technician at my residence attempting to fix my line/filter/router as well as going off site to our exchange etc but 30 minutes after they report that it has been fixed, my line is again as slow and intermittent. Daily calls to Telkom waiting over 30 minutes for a call center agent to answer and open new fault/repeated faults and reset the exchange affords me around 30 minutes (if at all) and 90ms pings after which it all goes to hell again! Static over the actual telephone line is so bad on other days that one can barely hear the person on the other end. I am sick of call centers and sick of in general bad quality of service. ! I have not been able to use this service to its intended potential on most days but should I miss a payment date, you leave skid marks! HUGE THUMBS DOWN TELKOM - YOUR SERVICE, OR LACK OF IT, SUCKS ****!