Telkom not living up to the standard bad service....

It started when Telkom guys were at one of the shops which cannot be named, i then app**** for the 4MBPS @ R 605.00 P/M i did not have my ID with me at the time, the guy Ezra then advised that i could watsapp my ID to him. He insisted that he still waiting for my ID i then sent to him. This was done on the 28 May around there, After waiting for two weeks no response from Telkom or any SMS notification, i then called when calling I asked if they pick up my order which i was advised that no order for me exists, then i done the order over with the consultant, I then received an SMS 15 June, to pay R 700.00 which i did i went to Cape Gate Telkom and paid cash. Right waited two weeks nothing from the ''ínstaller''to advise when they would be coming to install. I then called once again i was then informed that my order had been cancelled...LOL this is a joke right i then did the order once again over taking myself for a fool they then asked for proof of payment i then sent to them and was confirmed that they received the proof of payment.... They then did the switch again to reflect i paid the R 700.00 .... So i call to cancel after waiting another two weeks we are now in August ... I called in July to advise i am no longer interested i want my money back they tell me to wait 31 days... are you f%%%% joking!!!! It took me a day to pay the R 700.00 and now i cancel i must wait 31 days are you bladdy broke????? By the way up until today 03 August i still wait for the R 700.00 please. Talk about a service provider his is not service!!!!! its pathetic