Telkom not interested in SA business

It has become very obvious that Telkom has ZERO interest in. South African Businesses. Our business relies on telephone and internet connectivity for 99% of our customers. Three days ago and halfway through the day our telephones and internet went dead. We immediately logged a service failure and have repeatedly contacted Telkom to establish the nature of the problem and get told a technician is attending the fault.

At the time of writing this we still have no telephone and no internet and have not heard from Telkom unless we enquire.

Our business has suffered enormously in the last three days and clearly Telkom is not actively doing anything - an SMS report to Telkom reports back that a complaint has been filed... that is it.