Telkom not interested in helping with "lost"data

I am on a 10 X 10GB data contract, which I've changed from this month on topo 20 X 20GB. The data never last and every month I have to buy additional data. Last month (June) I bought an additional 10GB on the 18th, 19th, 22nd and 25th, which were depleted the next day. That means that I bought a total of 50 X 50GB for the month.

At the Telkom store they say it's automatic updates and push notifications, but that is turned off. With my previous contract, I had no problem and had the same settings.

I have sent two emails to Telkom ********** and ********** and made numerous calls with absolutely no help from Telkom. Today they hang up the moment I told my story (again).

On www.community.telkom.co.za and www.mybroadband.co.za there are lots of people complaining about the same problem accusing Telkom of *****ing their data.

I have no idea what to do to have this resolved and it seems like Telkom is not interested in helping, just like people allege on the websites.

I will not encourage anyone to make use of Telkom.