1 reviews | Active since Jul 2018
Telkom not interested in helping a new client
My husband app**** for Wi-Fi almost a month ago and had no feedback on the application. We followed up twice already and spent over 2 hours in your branch with no luck. It was said that we need to pay R700 but what are we paying for if you cannot even trace my application? You are continuously offline too... promises to call back never materialises.
I need assistance as our daughter is in varsity and if you cannot provide me the Wi-Fi I app**** for I might as well go to another service provider. I think I have waited long enough and been patient for long enough now.
Please call me or my husband urgently.
Kind regards Subash
Hi SubashD,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi SubashD,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team