Telkom not interested in customer support

What the hell is it with Telkom. No service at all!<br> <br> I am battling to get my billing sorted out since Sept 2015 after moving house. I app**** for the new service in June at the Telkom Direct store in Tygervalley.<br> <br> Come Sept and I received my first bill. I realised it was wrong. Telkom is over charging me and even have the oddasity to charge a penalty. I went to the Telkom Direct store again, only to find its not a Direct store anymore. All billing queries to be dealt with via the call centre.<br> <br> The call centre is useless. You always have to hold on for more than an hour and then get transfered. Then the wait starts again.<br> <br> In October I visited the store in Canal Walk. They logged the complaint and till today I heard nothing.<br> <br> In October I mentioned it here on facebook and ended up in a very long string of messenger messages. Every time they promise someone will contact me. After three months and 20 messages, there is still no response.<br> <br> Today the store in Canal Walk said they can't help! I have to work through the call centre.<br> <br> Telkom is only too happy to take your money, but there is no support!<br> <br> Where do I go from here?