Telkom not installing
<p>I requested a line move from my old adres to my new adres on 26 June 2017. They couldn't install on one scheduled day because of no power in the area. Installation usually takes 7-14 working days. It is almost a month and still no news. I keep on calling telkom but every time they have new excuses. And to make everything worse I had to pay a whole full month but I don't have any ADSL 10mb line to show for it. No one should ever use telkom and their horrible service.</p>
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Replies (2)'s updateReviewer Update
23 Jun 2017, 18:5526 May 2017 I requested the line move
's update23 Jun 2017, 18:55
Reviewer Update
26 May 2017 I requested the line move
Telkom's replyOfficial
26 Jun 2017, 12:03Good day Megan,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply26 Jun 2017, 12:03
Official
Good day Megan,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,