Telkom not honourable

<p>After lodging a compliant yesterday about my ****** air-time, I received an sms and an e-mail from Busi stating that the matter has been resolved and closed.</p> <p>However, when I checked my air-time and data balances, the matter had not been resolved. I called the “customer care center” again and spoke with Thobeka, and advised that she escalated the matter to her team leader Shamima. Thobeka advised that Shamima will call me before close of business yesterday. As I had expected, she did not call me. I called again in the evening, spoke to another agent who committed the same thing, and again it did not happen.</p> <p>I just want my data, I don’t want you to call me to tell me lies. Just give me my data and air-time. And Busi is a ****.</p> <p>Please do the honourable thing. I bought that air-time with my hard earned cash, I worked hard for it. I am now forced to buy data on a daily basis of which its not something I had budgeted.</p> <p>Please be honourable and do the honourable thing. Sies maan!!</p>