Telkom not haveing stock for almost three weeks

Here is my story that i have sen to them.<br> <br> Dear Telkom<br> Why do you advertise product on ur booklets and when customers want them they are informed that the store doesn't have stock.<br> <br> On 01/03/2016 I submitted my business application at Sandton city and gave it directly to store manager Harward for an LTE contract and was told the turnaround time is between 24-72 hours.<br> <br> Upon doing my follow up on the 03/03/2016 my applications could not be found n was promised they will get back to me by COB. I didn't receive any call that day n when trying to contact the store no one is picking up the phone.<br> On Friday 04/03/2016 I went back to follow-up and it was only then my application was found n captured by Gladys. Mind u I have submitted my application on 01/03/2016 but it was only captured after three days. No communication was received over the weekend, so I decided to make another follow-up on Monday to see how far is my application, I was told there hasn't been any feedback from back office since it was captured on Friday and was advise to come check on Wednesday by an employee (Sebastian).<br> Upon doing my follow up on Wednesday I was told the same story.