Telkom not fulfilling my order

On 2023/02/02 I went onto Telkoms website to see if the new Samsung range was available. I was so excited to see it was and I placed an order for the Samsung S23 Ultra. It was advertised on the Infinte 15gig/24 months for R1199.00. So I tried to check it out and after entering the one time pin there was an error.

I then selected the package an requested a call back to complete the order. The online sales lady called me and we did all the questions successfully. She then said there was an error on her system and she will contact me back in 10min. Once she contacted me back she had changed the price to R1499.00. I declined to pay this as I app**** for it at R1199.00. She said I must get a screen shot else she won't be able to assist me. I have got a screen shot of the deal, I also have a mail of the package in my cart and I have an order confirmation email.

They will not assist me with this and say they don't have stock. Why will you advertise something if you can't provide it. I believe this is against the consumer act.

It always seems to be the big cays that do as they please and the consumer is let unhappy.