Telkom not for the faint hearted

Very dissatisfied and disappointed!

After several attempts to resolve poor service delivery and a landline not working, for compensation, I was offered a discount. Fair you'd say, unfortunately due to incompetence, my account wasn't credited by with the mentioned discount.

Phoning from another number, cause service in question is still not working, to get my account balance, I was informed that the account is in arrears of with the so called discount. I was also told that if I don't convert to fibre, my service will be suspended.

Well go ahead Telkom, there's advocates enjoying a challenge like this and my fellow consumers be careful of Telkom, as service delivery is not a priority.