WO
Wessel O

1 reviews | Active since May 2018

22 May 2018, 21:23

Telkom not for me

My LTE contract with Telkom was expiring and I wanted to go over to fibre. As there is a waiting period, and I recently bought 60 Gb pay-as-you-go data from Telkom for R555.

Five days later, however, the data was finished! Gone.

My contract was for 50GB (R699) and it lasted a whole month, but 60GB (R555) lasted less that a week.

To try and get anything information from the Telkom Shops in Clearwater, Roodepoort or Cresta in Randburg is impossible.

In Clearwater the superintendent refused to come out of her office to assist me and at Cresta the superintendent was "out of the office" and was only expected back the following day.

I lodged a complaint with the unfriendly and uncooperative staff just to received a sms a few days later that it was "resolved".

No explanation was given and to try and find out what happened to my expensive data, is totally impossible.

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