Telkom not fixing problem
<p>We have no home tellelphone line as well as our internet speed is only half it's speed. We contacted them 2 weeks ago, they said they will send someone out, clearly this guy/woman is VERY lost. I can understand 1 or 2 days call out time, but not 2 weeks. We phoned them back and told them. They said they will escalate the fault. Seams that the escalation was pointless because it has been a week. Clearly we not important to them.</p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
06 Jun 2016, 06:56Good day gene-smith
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply06 Jun 2016, 06:56
Official
Good day gene-smith
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,