FC
Floris C
1 reviews | Active since Dec 2013
13 May 2015, 18:01
Telkom not fixing line
My ADSL line keeps going down - stops syncing. I log a report, and Telkom slowly gets around to fixing it. Then it breaks a week or so later. Last time the ADSL line went down again the next day.<br> <br> The latest fault 1044CRK050515 has been left unattended for a week now.<br> <br> I expect Telkom to fix the line that I pay for, and ensure that it is stable. <br> <br> In Bryanston, Johannesburg I can barely get 1 Mbps - and then that line keeps going down! Surely you can do better Telkom?
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Telkom's replyOfficial
13 May 2015, 20:26Hello fpc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110556.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110556.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply13 May 2015, 20:26
Official
Hello fpc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110556.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110556.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team