FC
Floris C
1 reviews | Active since Dec 2013
10 Nov 2015, 16:18
Telkom not fixing fault, not providing feedback
My phone line went down Friday, November 6 2015. I left it for a few days to see if it is a temporary problem. When I tried to log the fault now, I got a message saying <br> \The service is already part of a network outage. <br> *** <br> Date Reported : 11/6/15 11:09 AM"<br> <br> I did not log this"
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Telkom's replyOfficial
10 Nov 2015, 17:50Hello fpc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166338.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166338.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply10 Nov 2015, 17:50
Official
Hello fpc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166338.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166338.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media