Telkom not fixing ADSL service

Hello Hellopeter<br> <br> My ADSL line with Telkom stopped working on 21 July 2015, with the fault reported to Telkom on 22 July 2015. <br> <br> The telephone number is ***<br> Fault reporting number 388CTK220715<br> <br> It is now almost a month later (20 August 2015), and my ADSL is still not working.<br> <br> After reporting the fault I have phoned Telkom on 10210 numerous times, escalated the matter (escalation number = 716590), took my router to Telkom's Centurion branch for testing to ensure that it still works, threatened Telkom that I will cancel my contract if the service is not restored. I even managed to obtain the contact details of a technician who I believe is a senior technician for the The Reeds area in Centurion (Jerry Masenhauer, ***, ***). Jerry promised that he will send a technician to my property