Telkom not fixing a cable problem

<p>Can someone please help me with a Telkom issue/complaint?<br />I logged a fault on the 30th of January 2017 for a faulty land line and ADSL problem. I am a Mweb subscriber, and they kept informing me that there is a cable fault in my area and technicians are attending the problem. Mweb is just the middle man and unfortunately the issue is with the Telkom monopoly. After 3 full weeks of "attending" to and waiting for parts issue, they now officially informed me that there is a nationwide cable shortage and the ETR is unknown. When I ask who manufactures these cables, nobody knows. Their response is that thy are sorry for this. This is an absurd situation and I am asking you to get to the bottom of this. I have spoken to numerous Telkom chat agents, but getting nowhere. My fault reference is: 19BRK ********** , my address is: 16 Dan Pienaar avenue, Florida North, Roodepoort. Please help me! </p>