Telkom not Doing their Work Bad Service

Saturday 25 July 2015 I realized I had no service on my line, my line is completely dead. I reported the fault got a SMS my line problem is resolved, but it was still not working. Monday 27 July 2015 I reported the fault again same story got home line not working. Tuesday 28 July 2015 I reported the same fault again for the 3rd time same story again got a sms line restored got home not working. Wednesday 29 July 2015 Reported the same fault Again for the 4th time same story . Thursday 30 July 2015 same story got he sms line restored and still not working. Friday 31 July 2015 I phoned my own number to realize that somebody else is answering the the phone line crossed. I phone them Again and got a sms again its being repaired no and still no service :(. Saturday 1 August 2015 I phone them again and asked please this is now ridiculous and even spoke with a manager and promised me he will look into it. Same story again got a sms service restored and stil not working. Today Monday 3 August I spoke with Basisiwe Mathe and now waiting for the Manager to call me this is the 7th time to call for the Same Fault and I'm thinking of a new service provider Telkom is BAD SERVICE