Telkom not delivering the service that I am paying for and neither want to cancel my contract unlike THEM not being able to deliver what they say they can...

DONT EVER USE TELKOM... NOT FOR HOME AND PLEASE NOT FOR BUSINESS...

The past few months I experiences sever problems with my Telkom lines... At first my Internet was VERRRYYY slow and then it just disappeared... I logged a call and waited 3weeks for Telkom to resolve my issue. Every time I phone them, they will explain to me that a technician has been assigned... (THEN I MAKE IT VERRRRY CLEAR TO THEM THAT THE TECHNICIAN MUST LET ME KNOW BEFORE THE TIME BEFORE GOING OUT TO MY PREMISES... THEN OUT OF THE BLUE HE WILL ROCKS UP THERE WITH HIS GAF ATTITIDE) EVENTUALLY... my problem will be resolved but my Internet slower than before...

My latest incident... I reported the fault on the 22 January 2018... Every time I phone them to follow up on the problem they will tell me a technician has been assigned... Out of the blue a Technician with the same GAF attitude rock up here Friday 16 February 2018... He was busy the whole day and his conclusion was some sort of cable issue... Today's date (19 February 2018) and I still done have internet? ***??? I am paying for the service that Telkom cant deliver??? And if I want to cancel my contract they still want to charge me the Pro-rata of the contract???

Now the best part and why I will never recommend Telkom to anyone... If you take out a contract with Telkom... They will ask you business or Home... (The difference is... That they offer "FASTER" service for Business which is BS... I have a Business Contract and I am waiting for weeks for my problem to be resolved... If this is how they treat business contracts then I feel sorry for the Home contracts... Telkom are useless... I have a business and don't have Internet because of useless Telkom... a service that I am paying for...

Don't ever use Telkom... They arrogant and useless!!!!! ********** 219/ ********** 127