KV
Kenney V
1 reviews | Active since Feb 2023
06 Feb 2023, 20:12
Telkom not delivering as promised
Good day . I opened my first account with Telkom when selecting my contract with December specials. I settled on the Samsung S22 ultra with the Samsung pro5 watch. Of witch, they said they have no stock currently of the watch. I said I would take the contract and await for the stock to arrive. It has now been 2 months that I have payed and do not have a watch to show for it. I would appreciate management to get ahold of me.
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Kenney V's updateReviewer Update
09 Feb 2023, 16:31Good day I have tried the better part of the day to get assistance from telkom and their team, with no luck what so ever. There is no interest in customer service, when I I have asked kindly please get your Manger to assist I have been ignored. Futher more I have been told by the employee the Manger think just to cancel and refund the contract. As I typing this I have been called by the Manger from North Gate Telkom. I have been told I will be advised tomorrow. So for now I will wait
KV
Kenney V's update09 Feb 2023, 16:31
Reviewer Update
Good day I have tried the better part of the day to get assistance from telkom and their team, with no luck what so ever. There is no interest in customer service, when I I have asked kindly please get your Manger to assist I have been ignored. Futher more I have been told by the employee the Manger think just to cancel and refund the contract. As I typing this I have been called by the Manger from North Gate Telkom. I have been told I will be advised tomorrow. So for now I will wait