1 reviews | Active since Aug 2016

13 Aug 2016, 11:35

Telkom not delivering

<p>We ordered a Telkom package in May 2016 it is currently August 2016. But Telkom never delivered the phone that we order with the package.</p> <p>On top of not delivering the phone, Telkom is still billing us for the service and not only billing but double billing us on our statement.</p> <p>We have been to the Telkom branch numerous times but get told they can't help us.</p> <p>When we phone Telkom we are being sent from pillar to post and no one over the phone helped us to sort out this mess or provide a solution.</p> <p>This is just another example of why people call them Hellkom, because it's hell in dealing with Telkom to get your problem sorted.</p> <p> </p>

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Replies (1)
's update09 May 2017, 23:02
Reviewer Update

THIS WAS EVENTUALY SORTED OUT.

THIS COMPLAINT HAPPENED BECAUSE TELKOM ADVERTISED PRODUCTS BUT HAD A WAREHOUSE PROBLE, ACCORDING TO STAFF.

IT DID TAKE MONTHS BUT IT WAS SORTED.