HH
Hester H

1 reviews | Active since Oct 2014

17 Feb 2015, 15:37

TELKOM NOT DELIVERING

I would like to follow up on the response of Telkom that was sent on the 9th of February. So nice to send a quick e-mail but at the end there is absolutely zero service delivery. <br> <br> Please note that NO ONE contacted me from TELKOM and I am still with out a working ADSL line and wifi.<br> <br> It has been more than two weeks except of course ONCE AGAIN a bill to be paid which I refuse to do giving that NOT ONE PERSON FROM TELKOM contacted me since my first complaint. I will not pay any bills until this is sorted out.<br> <br> This is absolutely scandalous and if I had the option to pay another operator I definitely would. <br> <br> Could you give me any more advice into how to resolve this issue. Should I contact the newspapers now ?<br> <br> Yours sincerely<br> Hester HUMAN<br>

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Replies (1)
Telkom
Telkom's reply17 Feb 2015, 20:28
Official
Hello paris999,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Telkom Social Media Team