Telkom not considering my order big enough to act

Thursday 22/10 @ 07:49 - requested assistance on Facebook message box to have business line installed<br> Thursday 22/10 - reply received to provide e-mail so relevant forms can be sent<br> Thursday 22/10 - I sent my e-mail address<br> Thursday 22/10 - I received message, signed as ML that forms had been sent<br> Thursday 22/10 - I rep**** that I received & completed forms & mailed them back to the email provided by \ML"<br> Thursday 22/10 - Received reply from MJ that the team would take a look and advise<br> Friday 23/10 - I receive a call from ***. I miss the call & call back. The line is not answered & after a while I receive a call again from this number - the lady states her name is Amanda & she is trying to ascertain how many lines I would need.. I indicated 1 line plus adsl line. She then stated she would call me on Monday 26/10 to discuss my order.<br> Monday 26/10 - ZERO RESPONSE. ALL FEEDBACK DRIED UP.<br> Monday 26/10 I log onto the Telkom app & search for all orders under my ID nr. The last order was completed on 01/10 (when MWEB took over my ADSL line rental at home).<br> <br> So"