Telkom not concerned about customer faults.

Telkom, Your intro on your Facebook page "Over 20 million South Africans are connected through Telkom, the Best* Value Network! 🤩" is completely false. I have been trying for 13 days to get a someone to attend to a recurring fault on a tower in my area, no joy. Every time I phone the call center i get given the run around. Have had the same problem 9 times in the last year. But still have to pay the monthly fees. After each call I have been asked to rate the service and give a zero (bad service) rating, do you think someone will contact me to find out why, not a chance. Telkom has no concerns about customer service, we must just pay.🤬🤬🤬