Telkom not coming back at all.

Telkom has a ticket that I logged with 7 months ago. All that they keep on saying for the last 7 months is that the networks department is working on it with no feedback at all.

It has been reported to a manager but with no success, they advised me that they were following the escalation process but for 7 months really. The reference number is ********** 3.

This cannot go on like this. They cannot even the call themselves a service provider because they need to learn what the word actually means.

I want a credit for the last 7 months for my effort to tell them how to do their jobs.