JH
Joe H

1 reviews | Active since Aug 2011

12 Oct 2016, 17:27

Telkom not canelling my line and no contact after multiple emails.

<p>I emailed telkom on the 13th of september, asked them to cancel my line, the acknolaged receipt of my cancelation request with a reply ********** The said they will contact me within 21 busines days to cancel the services I wanted cancelled. </p> <p> </p> <p>they have not done this and they chanrged me for the whole month of october on my invoice, this is rediculous.</p> <p> </p> <p>Telkom, please contact me ASAP to cancel my services I need cancelled.</p> <p>You cant keep billing people and make it so hard to cancel a service no loger needed.</p>

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Replies (1)
JH
Joe H's update31 Oct 2016, 21:59
Reviewer Update

Noleen.

I got a email from your team, thanks for that.

I sent back the requested information and now there is a dead silence again.

No one contacted me or emeailed me.

In the mean time you ar chargjing me still for this service I canceleed almost 2 months ago.