TELKOM - NOT CANCELLING SERVICES AND BILLING ME FOR IT

<p>On 12 April 2016 I received a bill from Telkom for services that I thought were cancelled. </p> <p>I was Billed R2200 for Fibre and DSL. </p> <p>The DSL is supposed to cancelled along with the phone line services.</p> <p>WHY would I have both??</p> <p>I sent the email to cancel the services on 12 April and <span style="text-decoration: underline;">received the confirmation email</span>. </p> <p>It has been more than 14 business days and no one has called me and now I have been billed AGAIN for R1200.00.</p> <p>Telkom is blatently disregarding my requests and trying to take money from me. </p> <p>An account query has been lodged for over a month now (***).</p> <p>ALL I WANT ON MY NAME AND ACCOUNT IS THE R700 RAND A MONTH FIBRE CONTRACT I SIGNED UP FOR.</p> <p>I am asking that this be sorted failing which I will be appraoching the consumer authorities for the numerous violations of the CPA.</p> <p>LTE is looking better and better...</p>