TELKOM NOT CANCELLING MY SERVICE!

I have logged a request with Telkom to cancel my landline and ADSL since the 1st of November but they still have not! My landline has not worked in months and the internet is completely useless. They keep sending me bills and invoices for service that i cannot use!

TELKOM PLEASE CANCEL MY SERVICE WITH IMMEDIATE EFFECT. I AM TIRED OF YOUR BAD SERVICE!!!!