Telkom not cancelling my Landline after requesting

Hi,<br> <br> I've been requesting Telkom to cancel my telephone since 16th December 2015... My line still hasn't been cancelled. I've sent requests to multiple emails, however, no-one acknowledges/ gets back to me. This is frustrating since I don't want the Landline anymore and will not pay for this service since I have an LTE Modem. The call centre agents keep telling me that I've ordered ADSL connection, yet I've never ever requested/ approved this. I have an LTE modem, why would I still want a DSL connection? Reference number 897514. The only request is to Cancel the Land Line ASAP. <br> <br>