Telkom NOT cancelling my Contract which is about to expire! Terrible service

Item: Telkom
Rating: 1
Author: Yanke C

I have logged 3 cancellation requests with Telkom, of which two have now been closed, without ANY confirmation that my line is canceled. They are clear in their instructions that I should cancel one month in advance, but then I have been trying to cancel for MORE THAN A MONTH, with no success.

This is absurd

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Replies (1)

Yanke C's updateReviewer Update

13 Aug 2021, 08:50

Here are my reference numbers
***2
One email from *** to which I rep**** with my ID copy as he requested Tuesday - still NO Response

My older requests are closed but NOT RESOLVED as they indicate on the portal
***5
***4

I need confirmation that it has been CLOSED OFF COMPLETELY

Yanke C's update13 Aug 2021, 08:50

Reviewer Update