JV
James Verster-Cohen

1 reviews | Active since Aug 2016

21 Apr 2018, 20:21

Telkom not cancelling line despite numerous requests

Hello

We cancelled a Telkom line on the 3rd of July 2017. After numerous follow ups we recived the final invoice dated 15th of November 2017.

It is not fair that we need to pay all these months of line rental as the line was not used.

0
Replies (3)
JV
James Verster-Cohen's update08 May 2018, 19:37
Reviewer Update
Thanks.Can I not email someone so I can also send more details etc Please send an email address thanks
JV
James Verster-Cohen's update26 Jul 2018, 13:33
Reviewer Update
Hello Despite a message saying this has been escalated no one has got back to me. Regards James
JV
James Verster-Cohen's update15 Sept 2018, 09:58
Reviewer Update
Still Telkom has not bothered to respond and hopes the matter will just go away