Telkom not cancelling contract I didnt approve

Telkom put me on a month to month contract WITHOUT my consent after my 24 month telkom mobile contract expired. The \privileges\" they promised me after i asked them how can they put me on a contract WITHOUT my consent , im not even getting. to cut a real long story short..<br> <br> On the 14 Feb 2016 i filled in telkoms Customer request for contract and services cancellation form and emailed that in store off to cancellations department, the case was closed on the 15 Feb 2016.. Why am i still on a contract. <br> Four (4) escalation emails has been sent from four (4) different call centre agents to cancellation department to call me back and no one phoned me as of yet. Another debit order went off my account for this contract.<br> <br> For them to put me on a contract WITHOUT my consent is ***** and for them to blatantly ignore my request to cancel this mess and not have good customer service and call me to explain whats going on is absolutely unacceptable. I AM PAYING FOR SOMETHING I DID NOT GIVE CONSENT TO AND SOMETHING I DONT WANT. <br> My request to them was to cancel this mess and migrate my number back to prepaid so i can move to another network.<br> <br> "