Telkom not cancelling as instructed!!!

I cancelled my LTE contract and ordered fiber from another company. NOW i find out that my telkom contract has not been cancelled even though i gave them almost 2 months notice !!!! so should i now pay both service providers? i cannot afford that!!!

I have been phoning telkom every day since 1 September holding for 1 to 2 hours!!!!

telkom phone me so we can sort this out ASAP or i WILL not pay my account I promise you that !!!