Telkom not canceling my account and changing me for it

<p>On the 31 of may i put a request to cancel 2 of my telkom lines my lines where not cancelled and i since called in 4 times now my account is hander over to the lawyers and they expect me to pay till January 2017 the staff dont know what is happening and i dont have the money to pay now they are telling me they will black list me and it is not my fault i have 1 line with them and i think I will most probably be canceling that one as well </p>