Telkom not being Accountable

I received notification via sms that of the debit order( R1224.55) to deducted on31 Aug 2015 - which I will have stopped as no-one from Telkom has called me wrt to the disagreement on the Device charges which I will not pay for R550 for 7days of the month - this is misrepresentation and mis-selling.<br> o Aside from the email whereby you state that Jordan\ explained to me "that I will pay for the device- That is his version. My recollection is no device charges was to be paid.<br> o As explained - I waited 3 months to get my new contract from Cell C--and to port - the major part of July - I waited - there was no stock when we did the deal - ( that as well I was informed after he processed the contract!) <br> o I waited until stock came in - and then I followed up to check if the stock came in - then the phone was activated- 24 July 2015.<br> I was explained that I will pay only for the pro-rata of the usage- calls and data- which I am fine with- not the device. After many month os waiting for their review and branch visit- I was informed today that there will be no refund- that is delay tactics and misrepresenting.I want my Refund- as I bought prepaid vouc<br> <br> """