Telkom not able to move my line within a month

I have logged an Internet req to have my line moved on the 28th Aug. <br> I did a follow up on the 2nd Sep - I was told that my initial req was not completed by the provider, call centre completed the req.<br> 2nd follow up 09 Sep at call centre - no feedback, awaiting tech centre for appointment<br> <br> Telkom store not available by telephone (phoned more than 10 times) - operator in store told me I should not even try as they will not assist telepathically.<br> <br> 4th follow up went to Telkom in Richards bay 16 Sep - logged a call to technical manager to respond to my req.<br> <br> It is the 21st today, with no service from Telkom, I still have to pay for my line even though I have not been able to use it. <br> <br> I will never advise anyone to do business with telkom as I have complained/followed up 4 times after logging the req with NO assistance up to this point (I do not even have an appointment).