CP
Chris P
1 reviews | Active since Mar 2009
20 Apr 2016, 08:16
Telkom not able to commit to a timeline in a week.
I am utterly disappointing with Telkoms' service delivery. Reference number 46BTK150416 is in question. Every follow up call and Facebook complaint is met with the worst response ever. \Your call will be attended to.\" I know that you will attend to the call. Telkom BETTER attend to it. I am freaking PAYING you to. What I NEED is to know WHEN!!!??? How does it take a week+ to even look at a problem? Surely Telkom, as the sole provider of this service in South Africa, has the means to do their job? "
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Telkom's replyOfficial
20 Apr 2016, 08:27Hello acidface,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Telkom's reply20 Apr 2016, 08:27
Official
Hello acidface,
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team